Duty Manager (Food & Beverage) - Luxury Hospitality

Join Accor, a global leader in hospitality, as a Duty Manager (Food & Beverage) in Bali’s most prestigious locations. This role offers a unique opportunity to oversee premium lounge operations while delivering world-class guest experiences in some of Indonesia’s most sought-after destinations. With a salary range of USD 4800 - 5125, you’ll be part of a dynamic team at renowned properties such as Pullman Bali, Sofitel Bali, and Novotel Bali.

As a Duty Manager, you’ll manage daily operations, ensuring seamless service delivery and maintaining high standards of cleanliness and guest satisfaction. Utilizing tools like SAP and Microsoft Office, you’ll collaborate with cross-functional teams to optimize performance and enhance guest experiences.

This role is perfect for professionals with 3-5 years of experience in food and beverage management, seeking a challenging and rewarding career in luxury hospitality. Join us and be part of a global brand that values innovation, excellence, and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of premium lounges, ensuring high standards of service and guest satisfaction.
• Manage staff schedules, training, and performance to maintain optimal service levels.
• Ensure compliance with health and safety regulations, and maintain a clean and organized workspace.
• Utilize SAP and Microsoft Office to track inventory, manage orders, and analyze performance metrics.
• Collaborate with cross-functional teams to optimize operations and enhance guest experiences.
• Monitor and maintain food and beverage quality, ensuring adherence to health and safety standards.
• Handle guest inquiries and complaints, ensuring prompt and satisfactory resolutions.
• Participate in staff training and development initiatives to ensure continuous improvement.

🎓 Kualifikasi & Syarat

• 3-5 years of experience in food and beverage management, preferably in a luxury hospitality setting.
• Proven track record of managing premium lounge operations and delivering exceptional guest experiences.
• Strong knowledge of SAP and Microsoft Office, with experience in inventory management and data analysis.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.
• Fluency in English and Bahasa Indonesia, with excellent verbal and written communication skills.
• Certification in food safety and hygiene, such as HACCP or ISO 22000, is a plus.
• Valid driver’s license and reliable transportation for work-related duties.

🛠️ Keahlian

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